SUPPORT / HAMIZ DEV

需要帮助?
我们在这里。

关于 Orvia、Solyra 的使用问题、功能反馈或其他产品相关事项,可以直接通过官方支持邮箱联系我们。

Need a hand?
We’re here.

For help with Orvia or Solyra, product feedback, or other questions, reach us through the official support address.

support@hamizdev.cn
01Orvia App Icon

Orvia记账Orvia

记账、账户、预算、iCloud 同步、Apple Watch、快捷指令、导入导出或 Orvia Pro 相关问题,都可以发送邮件联系我们。

For transactions, accounts, budgets, iCloud sync, Apple Watch, Shortcuts, imports/exports, or Orvia Pro, email us directly.

Email Orvia Support ↗
反馈时建议附上Helpful details

设备型号、系统版本、Orvia 版本和复现步骤。涉及个人财务信息时,请先遮挡敏感内容。

Device model, OS version, Orvia version, and reproduction steps. Please redact sensitive financial information.

隐私问题Privacy questions

目前统一通过支持邮箱受理,请在主题中注明“Orvia 隐私”。

Privacy requests currently use the same support address. Put “Orvia Privacy” in the subject.

02

Solyra

课程、课表、提醒、天气、小组件、灵动岛或实时活动相关问题,可以通过同一官方支持邮箱联系我们。

For courses, schedules, reminders, weather, widgets, Dynamic Island, or Live Activities, use the same official support address.

Email Solyra Support ↗
反馈时建议附上Helpful details

系统版本、Solyra 版本、出现问题的页面和截图。若截图包含课程安排,请先遮挡不希望分享的信息。

OS version, Solyra version, the affected screen, and a screenshot. Redact schedule details you do not want to share.

天气或位置异常Weather or location issues

请先检查系统定位权限与网络状态,再把相关情况一并写在邮件里。

Check Location Services and network access first, then include those details in your message.